If you require services on a public holiday, overnight services or live-in services, please call 888-687-7301 EXT 4 so we can discuss prices with you.
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a caregiver in my home?
Just like nurses and doctors, Professional Caregivers have chosen a career in providing passionate care for those in need. Compassionate Helpers implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.
How does Compassionate Helpers attract the best caregivers?
Our policies states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder in 2009 and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.
What if we don’t like our caregiver?
Contact us and we’ll refer another caregiver quickly at no additional referral cost.
Will we have a choice in selecting the caregiver
Our CarePairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a caregiver?
We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.
What type of health insurance does Compassionate Helpers accepts?
Auto Accident Claims
Group Health Insurance
Hap & Midwest
Blue Cross Blue Shield
Blue Cross Complete
If your health insurance is not listed please do not hesitate to give us a call because we are in-network and /or contracted with other health insurances that has not been listed 888-687-7301.
What are the private pay rates for home care services ?
Compassionate Helpers private pay rates will be determine after participants completes a free in-home assessments Compassionate Helpers is the only senior care agency that offers membership rates and discounts giving families the lowest rates.
Making the right choice for your love one?
We will work with you , your family and primary care physician to evaluate the level of care that is necessary to improve your love one’s quality of life. We offer variety of services to give to our participants specific care they need including:
24/7 (In Home Care)
Hourly Home Care
Outpatient Physical Therapy
Companion Services & Homemaker
Registered Nurse & Skilled Care
Pain Management & Evaluations
Home Health Care